By Vera Shawiza
Aga Khan University Hospital, Nairobi
(AKUH,N) has been accredited for the
fourth time by the Joint Commission
International (JCI), the recognized
global leader in health quality
standards.
The US-based JCI is an independent not-
for-profit organisation that accredits
and certifies health care organisations
globally. On its website JCI notes:
“Successful completion of a rigorous
accreditation process is a signal to
patients that a health care organization
has undergone an exacting (rigorous)
performance assessment and met a robust
series of qualifications in patient
safety and quality of care.”
AKUH,N was first accredited by the JCI
in July 2013, becoming the first
hospital in East Africa to receive the
coveted accreditation. The Hospital was
re-accredited in 2016 and 2019.
“This re-accreditation is an external
validation that we are providing the
highest quality of patient care and
safety as measured by international
standards and benchmarked against the
best hospitals globally,” said Rashid
Khalani, the CEO of the hospital.
The re-accreditation was a culmination
of a rigorous audit process based on a
review of the hospital’s compliance with
291 standards and 1,199 measurable
elements. It involves the analysis of
healthcare delivery processes and
documentation including infection
control, standards of physician
practice, patient experience, medication
management, the safety of care and the
qualifications and competencies of staff
and physicians.
The audit also analyzes the level of
safety and maintenance of the facilities
and equipment, disaster preparedness,
patient education and the
multidisciplinary care of patients. The
audit is done every three years.
“We do not do this just for the audit,
but as a lifestyle. Delivering quality
care with good clinical outcomes is part
of our DNA and is what differentiates
us from other healthcare institutions.
This independent and rigorous audit also
ensures transparency and openness and
that nothing is hidden or thrown under
the carpet,” noted Mr Khalani.
In addition to the institutional
accreditation, AKUH,N has had two of its
clinical programs accredited by the
JCI. In August 2020, the hospital was
accredited as a Centre of Excellence for
the management of heart attacks making
it the first hospital in sub-Saharan
Africa, and second in Africa, to achieve
this certification.
Again, in June 2021, the hospital was
accredited as a Centre of Excellence for
the management of acute stoke making it
the first hospital in Africa to receive
the accreditation.
As part of its quality journey, the
hospital’s laboratory was in 2018
accredited by the College of American
Pathologists. AKUHN is the only hospital
laboratory in Eastern and Central
Africa with this accreditation. In 2011,
the laboratory was awarded the coveted
South African National Accreditation
System (SANAS) accreditation becoming
the first hospital laboratory in East
and Central Africa to attain this
qualification. It has been re-
accredited annually since then.
For 64 years, Aga Khan University
Hospital, Nairobi has set the standard
for comprehensive healthcare and modern
medical education in East Africa. Our
dedicated staff, advanced facilities and
state-of-the-art technologies have
earned the hospital great reputation as
a leading medical institution and
teaching hospital in the region, and
beyond.
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