GLOVO OFFERING FREE SERVICES DURING THIS FESTIVE SEASON

GLOVO OFFERING FREE SERVICES DURING THIS FESTIVE SEASON

By Mary Kibe

During this precious Festive season of

December , users in Kenya have the opportunity

to try the Glovo Prime service for free, which

offers them unlimited deliveries for orders they

place at selected restaurants and stores.

Glovo prime is a subscription service that

enables users to pay a monthly fee and get

unlimited free deliveries throughout the month.

The Glovo Prime service can be activated

directly from the Glovo application. Glovo Prime

section appears under the profile section of the

customer account. The subscription will be

automatically renewed every 30 days from the

day of registration.

The card with which the subscription is paid

can be changed and users can unsubscribe

whenever they want. Stores that are applicable

for Glovo Prime have a purple Glovo icon

highlighted. To subscribe for Glovo prime, the

users will use their card but they can pay for

their orders using other methods like cash on

delivery.

Users who are not Glovo Prime subscribers can

enjoy the benefits of this service throughout

December, free of charge, and from January

they will have the opportunity to extend the

subscription for KES 1,000 per month. Delivery

is free for orders placed in Supermarkets and

Glovo Party, marked in the application (with a

purple Glovo icon) if their value exceeds KES

1,000.

“We want to provide Glovo users with solutions

that are practical and that help them in their

daily lives. That’s why this holiday season we

want to give back to our users with the Glovo

Prime service and offer them the opportunity to

test the service for free.

This month of testing allows them to try the

experience of ordering unlimited, without paying

delivery fees,” said Priscilla Muhiu, General

Manager, Glovo Kenya.

Download (for free) Glovo from Google Play or

the App Store and create your account

Open the app to see what you can order in your

area

Choose a predefined category, use the

“Anything” button or search directly for a

product in the search bar

Once you have placed your order, you can see

what stage it is in, and after the courier has

picked it up, you can track it in real-time until it

reaches you.

On the email used to create your account, you

will receive the order confirmation

During delivery you can contact the Glovo rider

for questions or information

You can pay by card directly in the application,

cash and mobile money on delivery

Give a rating after each order to both the store/

restaurant you ordered from and the rider

After completing the order, you will find the

delivery confirmation and delivery details by e-

mail

Glovo is an on-demand delivery platform that

allows you to buy, collect, and send any product

or item within your city. Born in Barcelona, the

company operates in over 650 cities in 23

countries across EEMEA, LATAM, and Sub-

Saharan Africa.

Glovo has more than 2.5 million monthly active

users, 50,000 active couriers, and over 50,000

associated partners worldwide.

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